Customer Service

St. Mary's Bookstore Delivery and Returns

We hope you love shopping with us. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

We ship in stock orders the day after receipt of the order Monday - Friday. If we have to special order items, we will notify the customer and inform them of approximate shipping time. Domestic special orders often take 7-10 days. Custom orders as well as orders from overseas can take 3-4 months. Please allow adequate time for delivery when placing orders and as always, call 800-233-3604 or 615-329-1835 if there are any questions or if you need quick delivery. We do everything possible to get you the best quality merchandise in the least amount of time.

Privacy & Security

Your privacy is important to us. Our secure website keeps your personal information safe. For more information, please visit the Privacy Policy.

Returns & Replacements

We want our customers to be satisfied. If you need to return any items, please call for authorization within 10 days of delivery. Items must be returned in saleable conditions with their original boxes and a copy of the receipt. Many special order items as well as clothing and churchware and will receive a 20% restocking fee. Custom made items are nonreturnable. Items damaged in shipment need to be claimed upon receipt and will be replaced. We do not accept returns after 30 days.

Ordering

Thank you for ordering from our website. Please fill out the information accurately and completely. If you have any questions, do not hesitate to call our Customer Service department or email us at stmarysbookstore@gmail.com

Payment

We gladly accept Visa, Mastercard, Discover, American Express, St. Mary's Bookstore Gift Cards and Purchase Order information from existing St. Mary's Accounts.

Viewing Orders

You can view your account at any time and check your history.

 

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